Testimonial
The Morse Group couldn’t be happier with the successful launch of our GigaTrak Asset Tracking solution in 2009. Besides the ease of use and efficiency of the software, one of the main highlights of this experience has been working with the staff at GigaTrak. Their complete willingness and availability to answer any questions promptly, and the unique way that everyone associated with GigaTrak made us all feel special, was greatly appreciated! The GigaTrak Asset Tracking solution has been such a great success that we are in the process of beginning to utilize the new GigaTrak Tool Tracking System Company wide. We are confident that, because we have such a positive relationship, we can use this system flawlessly. I would recommend GigaTrak to any company - big or small!
Jennifer Maltry
Jennifer Maltry
Morse Electric, Inc
General Questions
Who Do I Talk To After I Have Purchased My Hardware?Can GigaTrak integrate in to my existing business software?Do you have one product that does everything?Can I grow with GigaTrak ?Can I expect to get a full 8 hour shift from handheld device? What is the typical ROI of a mobile system? What are my options - Wireless vs. batch systems?
General Questions
Q: Who Do I Talk To After I Have Purchased My Hardware?
A: Call our 877-204-9237 and someone will assist you.
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Q: Can GigaTrak integrate in to my existing business software?
A: Yes.
GigaTrak Specialty Systems – The solutions are made to be integrated in to a customer’s business system.
GigaTrak Packaged Systems – These systems and designed to run as stand alone solutions, but can also be customized to share information with many other software packages. This service is available for an additional fee. There is also a CSV export built into these systems to easily share information with Excel.
Discuss your requirements with us to determine what type of solution will be most beneficial.
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Q: Do you have one product that does everything?
A: Almost.
A Packaged System is designed to address a specific need and provide a solution quickly and easily. Specialty Systems are solutions that are 80% complete. The last 20% is tailored to fit your exact needs and will typically provide all functionality required except for your financials.
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Q: Can I grow with GigaTrak ?
A: Yes.
Upgrades are simple. Functionality and additional users can be added. You only pay the difference.
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Q: Can I expect to get a full 8 hour shift from handheld device?
A: Yes.
Modern batteries today are good for 300-400 cycles or charges. After that they decline in performance. Handheld barcode terminals are designed to provide a full shift of use. This requires that the battery be fully charged and serviceable. Once performance drops before 8 hours of use, it is time to replace the battery.
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Q: What is the typical ROI of a mobile system?
A: They typical ROI of a mobile system really depends upon the amount of mobile workers you have, what hardware you purchase, what software you go with, and what services you need. As a general rule however, the larger your mobile roll-out, the quicker the return on investment is. ROI periods can range anywhere from 3 to 12 months.
Please contact us to determine what you can expect.
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Q: What are my options - Wireless vs. batch systems?
A: This decision involves determining how time sensitive the data you collect is. A wireless system will allow you to transmit data instantly from your mobile handheld terminal to you host application. A batch system works by gathering information and uploading it back to the network when the unit is placed in its cradle. While this does not provide instant access to your network, for some applications such as asset management, updating information every few hours will not impact your business.
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